Terms of Service

Welcome to Mozie. By accessing or using our website at getmozie.com and placing an order with us, you agree to be bound by these Terms of Service. Please read them carefully.

1. General

These Terms of Service apply to all users of the Site, including browsers, customers, and merchants. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the revised terms.

2. Products & Availability

We reserve the right to modify or discontinue any product or service at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products or services.

All product descriptions, images, and pricing are as accurate as possible. However, we do not warrant that product descriptions or other content on the Site are complete, accurate, or error-free. In the event of a pricing error, we reserve the right to cancel any order placed at an incorrect price.

3. Orders & Payment

By placing an order, you represent that you are of legal age and have the authority to enter into a binding agreement. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent or that we are unable to fulfill.

Payment must be received in full before an order is processed. We accept payment methods as displayed at checkout. All transactions are processed securely through Shopify Payments.

4. Shipping & Delivery

Please refer to our Shipping Policy for full details on processing times, delivery estimates, and shipping options. Delivery timeframes are estimates and are not guaranteed.

5. Returns & Refunds

Please refer to our Refund Policy for full details on eligibility, process, and timelines for refund requests.

6. Limitation of Liability

To the fullest extent permitted by law, Mozie shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or products, including but not limited to loss of data, revenue, or profits, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid for the relevant order.

7. Product Use & Safety

Our products are intended for use with pets under appropriate supervision. Mozie is not responsible for any injury, harm, or damage to any person or animal resulting from improper use of our products. Please review all product details and safety information before use.

8. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, and product descriptions, is the property of Mozie or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New York County, New York.

10. Contact

If you have any questions about these Terms of Service, please contact us at support@getmozie.com.